Epson XP-312-313-315-316 Error 0x71
The Epson XP-312-313-315-316 printers sometimes encounter an error code 0x71, which is displayed on the printer’s screen. This error typically indicates an issue with the Automatic Paper Guide (APG). There are a few possible causes for this error, including APG home position seeking error, APG sensor failure, APG motor failure, foreign object obstruction, or cable or FFC disconnection.
When the APG home position seeking error occurs, it means that the printer is having trouble finding the correct position for the paper guide. This can happen due to misalignment or other mechanical issues. To troubleshoot this problem, you can try manually adjusting the APG and making sure it is aligned properly.
If the APG sensor or motor fails, it can also trigger the 0x71 error. In this case, professional assistance may be required to replace the faulty sensor or motor.
A foreign object, such as paper scraps or dust, can obstruct the APG’s movement and lead to error 0x71. It is advisable to check for any such obstructions and remove them carefully.
Additionally, a cable or FFC (Flexible Flat Cable) disconnection is a common cause of this error. This can happen due to accidental disconnection during printer usage or transport. To resolve this issue, it is recommended to check all the cables and connections, ensuring they are securely plugged in.
In summary, the error code 0x71 on Epson XP-312-313-315-316 printers indicates an issue with the APG. By following the suggested troubleshooting steps, you can address the specific problem causing the error and restore normal printer functionality. If the issue persists, it is advisable to contact Epson customer support for further assistance.
| Printer Model | Epson XP-312-313-315-316 |
| Error Code | 0x71 |
| Display On | PRINTER |
| Description and troubleshooting | APG home position seeking error. APG Sensor failure. APG motor failure. Foreign object. Cable or FFC disconnection. |
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