Epson EP-802A Error 0x04
The Epson EP-802A is a versatile all-in-one printer that combines printing, scanning, and copying functionalities in a single device. However, occasionally users may encounter an error code 0x04 displayed on the scanner. This error is typically associated with a SCANNER/ADF PID acceleration lock error, encoder failure, motor failure, paper jam, or cable/FFC disconnection.
When the error code 0x04 appears, it indicates an issue with the scanner’s movement mechanism. The PID acceleration lock error might occur due to a glitch or misalignment in the scanner’s position. Encoder failure refers to a malfunction in the mechanism that tracks the scanner’s position, resulting in inaccurate movements. Motor failure, as the name suggests, signifies a problem with the scanner’s motor responsible for moving the scanning head. Paper jam refers to a situation where a sheet of paper gets stuck within the scanner’s feed mechanism. Lastly, cable or FFC disconnection suggests that there may be an issue with the connection between the scanner and the main unit.
To troubleshoot these errors, start by turning off the printer and unplugging it from the power source. Next, carefully check for any paper jams within the scanner and remove them if found. Ensure that all cable connections are secure and reseat any loosely connected cables or FFCs. Restart the printer and see if the error persists.
If the error persists, it is recommended to contact Epson customer support for further assistance. Their technical team can guide you through additional troubleshooting steps or recommend a service technician for repair, depending on the specific error encountered. Remember to provide them with the error code (0x04) and a detailed description of the problem to expedite the resolution process.
In conclusion, the Epson EP-802A error code 0x04 on the scanner can be caused by various issues relating to the movement mechanism, paper jam, or loose connections. Following the troubleshooting steps mentioned above or seeking professional assistance from Epson customer support can help resolve this issue effectively.
| Printer Model | Epson EP-802A |
| Error Code | 0x04 |
| Display On | SCANNER |
| Description and troubleshooting | Scanner/ADF PID acceleration lock error. Encoder failure. Motor failure. Paper jam. Cable or FFC disconnection. |
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– Epson EP-802A Resetter For Windows: Download
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Check Supported Functions For Epson EP-802A
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Get Wicreset Key
– After checking the functions that can be supported by the Wicreset software, if Epson EP-802A is supported, we will reset the waste ink as shown in the video below:
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