Epson PX-M6010F Error 0x7D97
If you are encountering the Epson PX-M6010F printer error code 0x7D97 with the message “Additional cassette error” displayed on the printer, it typically indicates issues related to the optional cassette unit. There can be various causes for this error, including problems with the connector part or malfunctioning of the main board of the optional cassette.
To troubleshoot this error, you can follow these steps:
1. First, turn off the printer and unplug it from the power source. Give it a few moments and then plug it back in.
2. Check the connection between the optional cassette and the printer. Make sure the cables are securely connected and there are no loose connections. If there are any damaged or frayed cables, consider replacing them.
3. If the issue persists, try removing and reattaching the optional cassette unit. Ensure that it is properly aligned and firmly inserted into the printer.
4. Check if there are any visible signs of damage or corrosion on the connector part of the optional cassette. If so, you may need to repair or replace it.
5. If none of the above steps resolve the error, it is possible that there is a failure in the main board, either of the optional cassette or the printer itself. In this case, it is recommended to contact Epson customer support or a qualified technician for further assistance.
Remember to provide detailed information about the error code and the troubleshooting steps you have already taken when seeking professional help.
By following these troubleshooting steps, you can potentially resolve the Epson PX-M6010F error code 0x7D97 and get your printer functioning smoothly again.
| Printer Model | Epson PX-M6010F |
| Error Code | 0x7D97 |
| Display On | PRINTER |
| Description and troubleshooting | Additional cassette error. Failure of the connector part of option cassette. Failure of the main baord of the option cassette. Failure of the main board. |
Key reset Epson PX-M6010F
– Epson PX-M6010F Resetter For Windows: Download
– Epson PX-M6010F Resetter For MAC: Download
Check Supported Functions For Epson PX-M6010F
If Epson PX-M6010F In Supported List
Get Wicreset Key
– After checking the functions that can be supported by the Wicreset software, if Epson PX-M6010F is supported, we will reset the waste ink as shown in the video below:
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