Epson WorkForce-ST-2000 Error 0x0097
The Epson WorkForce-ST-2000 is a reliable printer renowned for its efficiency and performance. However, occasionally, users may encounter an error code 0x0097 on the display, indicating a specific issue that needs attention. This error message refers to a STK load position excess load error.
The main cause of this error is an overload on the printer’s stacker motor, leading to its abrupt stoppage during operation. This overload can be a result of various factors such as a broken gear, encoder failure, or even contamination of the stacker motor encoder scale. In some cases, it could be due to a failure of the stacker motor itself or an issue with the main board of the printer.
To troubleshoot this error, several steps can be followed. Firstly, check for any visible signs of a broken gear or any internal damage to the printer. If identified, it is crucial to replace the broken part promptly. Secondly, ensure that the stacker motor encoder scale is clean and free from any contamination. Wiping it gently with a lint-free cloth might resolve the issue.
If none of these steps resolve the error, it is advisable to contact Epson customer support or a certified technician. They can provide further assistance in diagnosing and resolving the issue, especially if it involves the stacker motor or the main board of the printer.
In conclusion, the Epson WorkForce-ST-2000 error code 0x0097 indicates a STK load position excess load error, typically caused by an overload in the stacker motor. By following the troubleshooting steps mentioned or seeking professional help, users can overcome this error and resume their printing tasks efficiently.
| Printer Model | Epson WorkForce-ST-2000 |
| Error Code | 0x0097 |
| Display On | PRINTER |
| Description and troubleshooting | STK load position excess load error. The Stacker motor stopped running in the middle of the operation. Overload of the mechanism. Broken gear. Encoder failure. Contamination of the Stacker motor encoder scale. Failure of the Stacker motor. Failure of the main board. |
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– After checking the functions that can be supported by the Wicreset software, if Epson WorkForce-ST-2000 is supported, we will reset the waste ink as shown in the video below:
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