Epson WF-3720-3723-3725 Error 0x7D9D
Epson WF-3720-3723-3725 printers may encounter the error code 0x7D9D, which is displayed as “Additional cassette error.” This error typically occurs due to issues with the connector part or the main board of the optional cassette. In some cases, it may also indicate a failure of the printer’s main board.
The optional cassette refers to an additional paper tray that can be attached to the printer, allowing for the use of different paper types or sizes. When the connector part of the optional cassette fails, the printer may not recognize the attached cassette, resulting in the error code 0x7D9D. Similarly, if there is a problem with the main board of the optional cassette, the printer may not function properly and display this error.
To troubleshoot the error, it is recommended to follow these steps:
1. Start by turning off the printer and unplugging it from the power source. Wait for a few minutes, then plug it back in and power it on. This may resolve minor connectivity issues.
2. Check the connection between the optional cassette and the printer. Ensure that the cable is securely attached and not damaged.
3. If possible, try using a different optional cassette with the printer. This will help identify whether the issue lies with the cassette or the printer itself.
4. If the error persists, it is advisable to contact Epson customer support or a qualified technician for further assistance. They will be able to diagnose the problem accurately and provide the necessary solution, which might involve repair or replacement of faulty components.
Remember, attempting to repair the printer yourself may void the warranty, so it is best to seek professional help when dealing with complex printer issues like error code 0x7D9D.
| Printer Model | Epson WF-3720-3723-3725 |
| Error Code | 0x7D9D |
| Display On | PRINTER |
| Description and troubleshooting | Additional cassette error. Failure of the connector part of option cassette. Failure of the main baord of the option cassette. Failure of the main board. |
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