Epson L6170-L6171-L6178 Error 0x11
Epson L6170-L6171-L6178 Error Code 0x11: Scanner Error, Description, and Troubleshooting
The Epson L6170-L6171-L6178 printer is a popular choice for both personal and professional usage due to its high-quality printing capabilities. However, like any other electronic device, it may encounter errors, and Error Code 0x11 is one such issue that users may come across.
Error Code 0x11 refers to a scanner error, specifically related to the scanner/ADF (Automatic Document Feeder) contact detection distance being exceeded. This error can occur due to various potential causes, including CIS (Contact Image Sensor) module failure, scanner housing failure, cable or FFC (Flat Flexible Cable) disconnection, motor failure, or even a mainboard failure.
When faced with this error, troubleshooting steps can be taken to resolve the issue. First and foremost, it is advisable to restart the printer and check if the error persists. If it does, ensure that all cables and FFC connections are tightly secured and not disconnected. Additionally, inspect the scanner housing for any visible defects or damage. If any issues are found, consult a professional technician for repairs or replacements.
In some cases, the scanner error may be resolved by updating the printer’s firmware to the latest version. This can be done by visiting Epson’s official website and downloading the firmware update file, following the provided instructions for installation.
If none of these troubleshooting steps prove successful, contacting Epson customer support may be necessary for further assistance and guidance. They can provide more specific recommendations or arrange for a repair service if needed.
Overall, understanding the nature of Error Code 0x11 and implementing the appropriate troubleshooting steps can help users resolve scanner-related issues with their Epson L6170-L6171-L6178 printer.
| Printer Model | Epson L6170-L6171-L6178 |
| Error Code | 0x11 |
| Display On | SCANNER |
| Description and troubleshooting | Scanner/ADF contact detection distance exceeded error. CIS Module failure. Scanner Housing failure. Cable or FFC disconnection. Motor failure. Main board failure. |
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If Epson L6170-L6171-L6178 In Supported List
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