Epson EC-C7000 Error 0x0021
The Epson EC-C7000 printer is an impressive device known for its excellent printing capabilities. However, like any other printer, it may encounter certain errors that can hinder its functionality. One such error is the 0x0021 error code, which is displayed as “CR LOAD POSITION reverse error.”
The CR LOAD POSITION reverse error occurs when the CR (carriage return) motor fails to rotate in the correct direction during the printing process. This error can be attributed to several factors, including CR encoder failure, paper jams, tooth skip, improper tension of the timing belt, or even main board failure.
To troubleshoot this error, start by checking for any paper jams. Clear out any paper stuck in the printer, ensuring that the paper path is clear. Next, inspect the timing belt for any signs of damage or misalignment. If any issues are found, it is advisable to seek professional assistance or contact Epson customer support.
Another possible cause of this error is CR encoder failure. The encoder is responsible for determining the carriage’s position during printing. If it malfunctions, it may cause the CR motor to rotate incorrectly. In such cases, it is recommended to contact the manufacturer for guidance on repairing or replacing the encoder.
Lastly, if none of the above steps resolve the issue, there might be a problem with the printer’s main board. This component controls various functions of the printer, and if it is faulty, it could lead to the CR motor not rotating as expected. In such cases, professional assistance is highly recommended to diagnose and fix the main board issue.
In summary, the Epson EC-C7000 error code 0x0021, displaying “CR LOAD POSITION reverse error,” can be caused by various factors such as CR encoder failure, paper jams, timing belt issues, or main board failure. By following the troubleshooting steps mentioned above, you can potentially resolve this error and get your printer back to its optimal functioning.
Printer Model | Epson EC-C7000 |
Error Code | 0x0021 |
Display On | PRINTER |
Description and troubleshooting | CR LOAD POSITION reverse error. The CR motor does not rotate to the normal direction during printing. CR encoder failure. Paper jam. Tooth skip or improper tension of the timing belt. Main board failure. |
Key reset Epson EC-C7000
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Get Wicreset Key
– After checking the functions that can be supported by the Wicreset software, if Epson EC-C7000 is supported, we will reset the waste ink as shown in the video below:
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