Epson ET-4760 Error 0x25
Epson ET-4760 is a highly efficient all-in-one printer equipped with a scanning function that enhances productivity. However, in some instances, you may encounter an error code 0x25 displayed on the scanner. This error, also known as the “Scanner/ADF ALD PID excess load error,” indicates a problem related to the ALD motor, motor driver, cable, or FFC disconnection.
One possible cause for this error is an ALD motor failure. The ALD motor is responsible for moving the Automatic Document Feeder (ADF) during the scanning process. If this motor malfunctions, it can lead to an excess load error, triggering the error code 0x25 to appear on the display.
Another potential culprit could be a motor driver failure. The motor driver acts as a communication bridge between the ALD motor and the printer’s control system. If the driver fails, it can cause the ALD motor to stop working correctly, resulting in the error code being displayed.
Lastly, a cable or FFC disconnection can also trigger this error. A loose or disconnected cable or flexible flat cable (FFC) between the scanner components and the control board can disrupt the data transfer and operation of the ALD motor, leading to the error code 0x25.
If you encounter this error, there are a few troubleshooting steps you can undertake before seeking professional assistance. Firstly, ensure that all cables and FFC connections are secure and properly connected. If any are loose or disconnected, reattach them firmly.
If the issue persists, try restarting the printer and scanner. Sometimes, a simple restart can resolve minor glitches that may be causing the error.
If none of these steps resolve the error, it is recommended to reach out to Epson’s customer support or consult a technician to diagnose and rectify the issue. Their expertise will help identify the exact cause and provide a suitable solution to get your Epson ET-4760 up and running smoothly again.
Printer Model | Epson ET-4760 |
Error Code | 0x25 |
Display On | SCANNER |
Description and troubleshooting | Scanner/ADF ALD PID excess load error. ALD motor failure. Motor driver failure. Cable or FFC disconnection. |
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