Epson ET-5800 Error 0x02C7
Epson ET-5800 Error code 0x02C7, “EJ2 load position excess load error,” displays on your printer when there is an issue with the EJ2 motor during operation. This error can occur due to various reasons.
One possible cause is the presence of obstacles such as jammed paper. If the paper feed mechanism is overloaded or the gears are disengaged or broken, it can result in the EJ2 motor stopping.
Another reason for this error is the failure to read the EJ2 motor encoder. If the encoder is contaminated or the timing belt jumps, it can lead to the motor malfunctioning.
Notably, a partial failure of the EJ2 motor could also trigger this error. It might not be completely broken but still unable to function correctly, leading to the error code display.
Lastly, a failure of the main board could be responsible for the EJ2 load position excess load error.
To troubleshoot this error, start by checking for any paper jams or obstructions in the printer. Clear the jammed paper and ensure that the paper feed mechanism is not overloaded.
If the issue persists, it is recommended to contact Epson support for further assistance. A technician may need to inspect and fix any mechanical or electrical component failures.
In conclusion, the Epson ET-5800 Error code 0x02C7, “EJ2 load position excess load error,” occurs when the EJ2 motor stops running during operation due to various potential causes. Troubleshooting steps should be taken to resolve the issue, or professional help should be sought if required.
| Printer Model | Epson ET-5800 |
| Error Code | 0x02C7 |
| Display On | PRINTER |
| Description and troubleshooting | EJ2 load position excess load error. The EJ2 motor stopped running in the middle of the operation. The EJ2 was stopped by Obstacles such as jammed paper Overload of the paper feed mechanism Disengaging or breakage of the gears. Failed to read The EJ2 motor encoder. Jumping of the timing belt. Contamination of The EJ2 encoder scale. Failure of The EJ2 motor (not completely broken). Failure of the main board. |
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