Epson PX-M780F Error 0x82DD
The Epson PX-M780F is a high-performance printer that may occasionally encounter an error code 0x82DD, with the corresponding message “ILS environmental error.” This error occurs when the printer’s PIS sensor receives an unexpected amount of light.
The PIS (Paper In Sensor) sensor is a vital component responsible for detecting the presence of paper in the printer. When it receives an excessive amount of light, it may malfunction and trigger error code 0x82DD. This issue can disrupt your printing tasks, but there are several troubleshooting steps you can follow to resolve it.
Firstly, ensure that the printer is placed in a well-lit environment and no external light sources are directly shining onto the PIS sensor. Excessive light, especially sunlight or bright artificial lighting, can interfere with the sensor’s functionality. Consider adjusting your printer’s position or adding curtains or blinds to block out excess light.
If the error persists, try cleaning the PIS sensor. Gently remove any dust or debris that may have accumulated on the sensor using a soft, lint-free cloth. Avoid using any liquids or harsh cleaning materials, as they may damage the sensor.
It is also recommended to check for any obstructions near the sensor, such as pieces of torn paper or adhesive residue. Clear any such elements that could interfere with the sensor’s operation.
If the troubleshooting steps mentioned above do not resolve the error, it may be necessary to contact Epson’s customer support or a qualified technician for further assistance. They will be able to provide specific guidance and potentially resolve the issue by inspecting and repairing your printer’s sensor components.
By following these troubleshooting techniques, you can overcome the Epson PX-M780F error code 0x82DD and ensure uninterrupted printing functionality.
| Printer Model | Epson PX-M780F |
| Error Code | 0x82DD |
| Display On | PRINTER |
| Description and troubleshooting | ILS environmental error. The PIS sensor received unexpected amount of light. |
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– After checking the functions that can be supported by the Wicreset software, if Epson PX-M780F is supported, we will reset the waste ink as shown in the video below:
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