Epson WF-2660-2661-2665 Error 0x21
Epson WF-2660-2661-2665 Error Code 0x21: Scanner Issue, Description, and Troubleshooting
If you encounter the error code 0x21 on the scanner display of your Epson WF-2660, WF-2661, or WF-2665 printer, it indicates a problem with the scanning functionality. This error is specifically related to the ALD (Automatic Document Feeder) PID (Positioning Identification) excess speed error. There are a few potential causes for this error, including ALD motor failure, motor driver failure, and cable or FFC (Flat Flexible Cable) disconnection.
To troubleshoot this issue, follow the steps below:
1. Restart the Printer: Begin by turning off your printer and unplugging it from the power source. Wait for a few minutes before plugging it back in and turning it on again. This simple step can often resolve temporary errors.
2. Check for Cable Disconnection: Inspect the cables connecting the scanner unit to the printer. Ensure that they are securely connected and not damaged. If you find any loose or damaged cables, replace them immediately.
3. Motor Failure and Driver Check: If the error persists, it might indicate a motor failure or a problem with the motor driver. In this case, it is recommended to contact Epson customer support or a qualified technician for further assistance and potential replacement.
4. Professional Servicing: If none of the above steps work, it is advisable to seek professional repair or servicing. Epson service centers have the expertise to diagnose and fix complex issues with precision.
Remember to always refer to the user manual or Epson’s official documentation for specific troubleshooting steps tailored to your printer model. Proper maintenance and timely resolution of errors ensure the longevity and efficient performance of your Epson WF-2660, WF-2661, or WF-2665 printer.
| Printer Model | Epson WF-2660-2661-2665 |
| Error Code | 0x21 |
| Display On | SCANNER |
| Description and troubleshooting | Scanner/ADF ALD PID excess speed error. ALD motor failure. Motor driver failure. Cable or FFC disconnection. |
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