Epson WF-2860-2861-2865 Error 0x21
The Epson WF-2860-2861-2865 is a popular scanner that is often used in offices and homes for various purposes. However, users may encounter an error code 0x21 displayed on the scanner, indicating a specific problem. This error code relates to the Scanner/ADF ALD PID excess speed error, ALD motor failure, motor driver failure, or cable or FFC disconnection.
One possible cause of this error is an excessive speed error in the ALD PID, which is responsible for controlling the speed of the scanner. If this error occurs, it could affect the scanning process and prevent the scanner from functioning properly.
Another potential issue is a failure in the ALD motor or motor driver. This means that there is a problem with the motor that moves the scanner, or with the driver that controls its movement. A malfunction in either component can lead to the error code 0x21.
Lastly, the error code may also occur if there is a disconnection in the cable or FFC (Flexible Flat Cable) that connects the scanner to the other parts of the device. A loose or disconnected cable can interrupt the signal and cause the error message to appear.
To troubleshoot these issues, there are a few steps you can take. Firstly, check all cable connections and ensure they are firmly attached. If any cables are loose, reconnect them securely. If the error persists, it may be necessary to clean the scanner or replace certain components. In some cases, seeking assistance from Epson support may also be necessary to resolve the issue.
By understanding the error code 0x21 and its potential causes, users of the Epson WF-2860-2861-2865 can effectively troubleshoot and resolve any issues affecting the scanner’s functionality and continue enjoying its reliable scanning capabilities.
| Printer Model | Epson WF-2860-2861-2865 |
| Error Code | 0x21 |
| Display On | SCANNER |
| Description and troubleshooting | Scanner/ADF ALD PID excess speed error. ALD motor failure. Motor driver failure. Cable or FFC disconnection. |
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