Epson WF-4720-4725 Error 0x02
The Epson WF-4720 and WF-4725 are excellent all-in-one printers that cater to the needs of both small businesses and home users. However, users occasionally encounter issues, one of which is the error code 0x02 displaying on the scanner. This error is typically accompanied by a range of issues, including scanner/ADF PID reverse error, encoder failure, and paper jams.
The scanner/ADF PID reverse error occurs when the scanner’s PID sensor detects an issue with the reverse movement of the Automatic Document Feeder (ADF). This can happen due to a mechanical problem or a sensor malfunction. In such cases, the printer may not be able to scan documents properly.
Additionally, the error code 0x02 may indicate an encoder failure. The encoder strip, a crucial component for the scanner, may get dirty or damaged, leading to incorrect positioning of the scanning head. Consequently, image quality may be compromised or scanning might become impossible.
Furthermore, paper jams are another issue associated with this error code. The printer’s mechanism can become misaligned or tangled, resulting in the paper getting stuck within the printer. This can disrupt the scanning process and cause frustration for users.
To troubleshoot these issues, there are a few recommended steps. Firstly, check for any visible paper jams and carefully remove any stuck paper. Cleaning the encoder strip and ensuring it is free from dust or dirt particles can help address the encoder failure. In some cases, power cycling the printer or temporarily disconnecting and reconnecting the scanning component may resolve the problem.
If the error persists, it is advisable to contact Epson customer support or a professional technician who can provide further assistance in resolving the issue with the Epson WF-4720 and WF-4725 printers.
| Printer Model | Epson WF-4720-4725 |
| Error Code | 0x02 |
| Display On | SCANNER |
| Description and troubleshooting | Scanner/ADF PID reverse error. Encoder failure. Paper jam. |
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Get Wicreset Key
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