Epson WF-5790 Error 0x24
If you encounter the error code 0x24 displayed on your Epson WF-5790 scanner, it indicates an issue related to the Scanner/ADF ALD PID acceleration lock. This error could also suggest a motor failure within the ALD system or a motor driver failure. Another potential cause could be a cable or FFC (Flexible Flat Cable) disconnection. To resolve this problem, the following troubleshooting steps can be undertaken.
First and foremost, ensure that the scanner is powered off and unplugged from the electrical outlet. Examine the cables and FFC connections to ensure they are securely connected. If any disconnection is found, reconnect them properly. It is advisable to double-check all connections to rule out any loose or faulty connections.
Secondly, verify if the scanner’s motor is functioning correctly. Check for any signs of physical damage or obstruction that may prevent the motor from running smoothly. Remove any foreign objects or paper jams that might hinder the scanner’s movement.
If the error persists after the above steps, the scanner’s motor driver may be at fault. In this case, it is recommended to contact Epson customer support or a qualified technician for further assistance. They can guide you through assessing and repairing the motor driver or suggest any necessary replacement.
Remember, troubleshooting steps can vary depending on the specific model of your Epson scanner. For accurate diagnoses and solutions, referring to the user manual or seeking professional support is always advised.
| Printer Model | Epson WF-5790 |
| Error Code | 0x24 |
| Display On | SCANNER |
| Description and troubleshooting | Scanner/ADF ALD PID acceleration lock. ALD motor failure. Motor driver failure. Cable or FFC disconnection. |
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– Epson WF-5790 Resetter For Windows: Download
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Check Supported Functions For Epson WF-5790
If Epson WF-5790 In Supported List
Get Wicreset Key
– After checking the functions that can be supported by the Wicreset software, if Epson WF-5790 is supported, we will reset the waste ink as shown in the video below:
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