Epson WF-C5710 Error Ox7D33
Epson WF-C5710 Error Code Ox7D33: Troubleshooting Additional Cassette Error – Incorrect Connection
The Epson WF-C5710 printer model is known for its efficient performance, however, users may encounter error code Ox7D33, which is displayed as a “Additional Cassette Error. Connection of option cassette is not correct.” This error message refers to an issue with the connection of an optional cassette for the printer.
When this error occurs, it indicates that there is a problem with the installation or connection of an additional cassette tray, resulting in incorrect functionality or detection by the printer. The optional cassette, which can be added to the printer to increase paper capacity, may not be properly inserted, causing the error code to appear on the printer display.
To troubleshoot this error, follow these steps:
1. Ensure that the printer is powered off and unplugged from the power source.
2. Confirm that the optional cassette is securely attached to the printer and properly aligned with the cassette slots.
3. Check for any obstructions or foreign objects inside the cassette tray or printer that could prevent proper connection.
4. Carefully reinsert the optional cassette into the designated slot, making sure it fits snugly and aligns correctly.
5. Power on the printer and check if the error message still persists.
6. If the error continues, try removing and reattaching the optional cassette once again, ensuring proper alignment.
If the error code Ox7D33 remains even after these troubleshooting steps, it is advisable to consult the printer’s user manual or contact Epson customer support for further assistance in resolving the issue. The support team can provide additional guidance and technical solutions to help overcome this particular error code and restore the printer’s regular functioning.
| Printer Model | Epson WF-C5710 |
| Error Code | Ox7D33 |
| Display On | PRINTER |
| Description and troubleshooting | Additional cassette error. Connection of option cassette is not correct. |
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