Epson WF-M5690 Error 0x7D99
Epson WF-M5690 Error code 0x7D99, displayed on the printer, indicates an additional cassette error. This error is commonly associated with the failure of the connector part or main board of the option cassette. It can also be due to a failure in the main board of the printer itself.
The additional cassette error occurs when the printer is unable to detect or communicate with the additional cassette that is connected to it. This could be due to a loose or faulty connector in the option cassette, preventing proper connection with the printer. Alternatively, it could be caused by a malfunctioning main board in the option cassette or the main board of the printer.
To troubleshoot this error, there are several steps you can follow. Firstly, ensure that the option cassette is securely connected to the printer. Check if there are any loose or damaged connectors and fix them if necessary. If the problem persists, try using a different option cassette to determine if the issue lies with the cassette itself.
If the error still persists, then it is likely a problem with the main board of the option cassette or the printer. In this case, it is recommended to contact Epson customer support for further assistance. They will be able to provide guidance on potential repairs or replacements required to resolve the error.
In conclusion, Error code 0x7D99 on the Epson WF-M5690 printer indicates an additional cassette error, possibly caused by a failure in the connector part or main board of the option cassette. Troubleshooting steps involve checking connections, examining the cassette for faults, and contacting Epson support if the issue persists.
| Printer Model | Epson WF-M5690 |
| Error Code | 0x7D99 |
| Display On | PRINTER |
| Description and troubleshooting | Additional cassette error. Failure of the connector part of option cassette. Failure of the main baord of the option cassette. Failure of the main board. |
Key reset Epson WF-M5690
– Epson WF-M5690 Resetter For Windows: Download
– Epson WF-M5690 Resetter For MAC: Download
Check Supported Functions For Epson WF-M5690
If Epson WF-M5690 In Supported List
Get Wicreset Key
– After checking the functions that can be supported by the Wicreset software, if Epson WF-M5690 is supported, we will reset the waste ink as shown in the video below:
Contact Support For Epson WF-M5690
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