Epson XP-422-423-425 Error 0xC9
The Epson XP-422-423-425 printers occasionally encounter an error code 0xC9, which is displayed on the printer’s screen. This error indicates various issues related to the ink device. It can be triggered by ink cartridge failure, holder board assembly failure (such as CSIC or contact failure), main board failure, or cable or FFC disconnection.
One of the possible causes of the error code 0xC9 is ink cartridge failure. This means that the ink cartridges installed in the printer may be faulty or incompatible. To troubleshoot this, try removing and reinserting the ink cartridges, making sure they are properly seated. If the error persists, you might need to replace the ink cartridges with genuine Epson ones.
Another potential cause is the failure of the holder board assembly, specifically the CSIC (Contact Image Sensor Chip) or contact failure. In this case, the printer may not be able to communicate with the ink cartridge properly. It is recommended to power off the printer, unplug it from the power source, and then check if the holder board assembly is securely connected. If necessary, the assembly might need to be replaced.
Additionally, a main board failure can also trigger the error code 0xC9. If this is the case, professional assistance from Epson service technicians might be required to diagnose and fix the issue.
Lastly, it is possible that the error is caused by a cable or FFC (Flexible Flat Cable) disconnection. Ensure that all cables are securely connected and undamaged.
If the troubleshooting steps mentioned above do not resolve the error, it is advisable to contact Epson customer support for further assistance and guidance.
| Printer Model | Epson XP-422-423-425 |
| Error Code | 0xC9 |
| Display On | PRINTER |
| Description and troubleshooting | Ink device error. Ink cartridge failure. Holder board assy failure (CSIC or contact failure). Main board failure. Cable or FFC disconnection. |
Key reset Epson XP-422-423-425
– Epson XP-422-423-425 Resetter For Windows: Download
– Epson XP-422-423-425 Resetter For MAC: Download
Check Supported Functions For Epson XP-422-423-425
If Epson XP-422-423-425 In Supported List
Get Wicreset Key
– After checking the functions that can be supported by the Wicreset software, if Epson XP-422-423-425 is supported, we will reset the waste ink as shown in the video below:
Contact Support For Epson XP-422-423-425
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