Epson XP-960 Error 0x02
The Epson XP-960 printer is proficient in delivering high-quality prints and scans. However, sometimes users may encounter error code 0x02, which displays on the scanner. This error message signifies several issues, including scanner/ADF PID reverse error, encoder failure, and paper jam.
One of the foremost reasons for error code 0x02 is a scanner or Automatic Document Feeder (ADF) PID reverse error. This occurs when there is a malfunction in the scanner’s PID sensor, impeding its proper functioning. To troubleshoot this issue, users should start by turning off the printer and disconnecting the power cable. After waiting for a few minutes, the power cable can be reconnected, and the printer can be turned on again. If the error persists, reaching out to Epson support for further assistance is advisable.
Another cause of error code 0x02 is encoder failure. The encoder is responsible for calculating accurate paper position during scanning. If it fails, an error message is displayed. To address this problem, users should check the encoder strip for any dirt or damages. Cleaning the strip with a soft cloth and ensuring it is properly aligned may resolve the issue. However, if the encoder strip appears to be damaged, it may need to be replaced by an authorized technician.
Moreover, a paper jam can also trigger error code 0x02. Paper jamming can occur due to various reasons, such as using wrinkled or torn paper, overloading the paper tray, or foreign objects obstructing the paper path. Clearing the paper jam and ensuring that only smooth and undamaged paper is used can potentially eliminate the error.
In summary, error code 0x02 displayed on the Epson XP-960 scanner indicates scanner/ADF PID reverse error, encoder failure, or paper jam. Following the troubleshooting tips mentioned above can help users rectify these issues and resume uninterrupted printing and scanning operations.
| Printer Model | Epson XP-960 |
| Error Code | 0x02 |
| Display On | SCANNER |
| Description and troubleshooting | Scanner/ADF PID reverse error. Encoder failure. Paper jam. |
Key reset Epson XP-960
– Epson XP-960 Resetter For Windows: Download
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– After checking the functions that can be supported by the Wicreset software, if Epson XP-960 is supported, we will reset the waste ink as shown in the video below:
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