Epson XP-960 Error 0x24
Epson XP-960 Error code 0x24 is a common issue that users might encounter while using the scanner function on their printer. This error is accompanied by a specific message on the display, indicating “SCANNER: Scanner/ADF ALD PID acceleration lock. ALD motor failure. Motor driver failure. Cable or FFC disconnection.”
This error arises due to several possible reasons. One probable cause could be a malfunction in the ALD (Automatic Line Density) motor, which is responsible for controlling the scanning mechanism. Another possible cause is a failure in the motor driver, which is the component that communicates with the printer’s software to operate the ALD motor accurately. Additionally, the error may occur due to a loose cable connection or a disconnection in the Flexible Flat Cable (FFC) that connects the scanner unit.
To troubleshoot and address this error, there are a few steps you can attempt. First, ensure that all cable connections are secure and tightly plugged in at both ends. If any cables appear loose or disconnected, reattach them properly. If the issue persists, try restarting the printer and checking if the error message reappears. In some cases, a simple reboot can resolve temporary glitches.
If the error still persists after attempting basic troubleshooting steps, it is recommended to contact Epson customer support or a qualified technician for further assistance. They can provide detailed guidance or perform advanced diagnostics to identify the root cause of the error and suggest appropriate solutions, which may involve motor repair or replacement.
| Printer Model | Epson XP-960 |
| Error Code | 0x24 |
| Display On | SCANNER |
| Description and troubleshooting | Scanner/ADF ALD PID acceleration lock. ALD motor failure. Motor driver failure. Cable or FFC disconnection. |
Key reset Epson XP-960
– Epson XP-960 Resetter For Windows: Download
– Epson XP-960 Resetter For MAC: Download
Check Supported Functions For Epson XP-960
If Epson XP-960 In Supported List
Get Wicreset Key
– After checking the functions that can be supported by the Wicreset software, if Epson XP-960 is supported, we will reset the waste ink as shown in the video below:
Contact Support For Epson XP-960
Telegram: https://t.me/nguyendangmien
Facebook: https://www.facebook.com/nguyendangmien
