Epson XP-960 Error 0xA9
The Epson XP-960 printer may encounter an error code 0xA9, which is displayed on the printer’s panel. This error indicates several potential issues that may require troubleshooting. Let’s explore them:
1. STK LOAD POSITION excess speed error: This error occurs when the printer’s stacker motor operates at an abnormal speed. To resolve it, check for any obstructions in the stacker mechanism and make sure it moves smoothly.
2. Remaining protective material: Sometimes, protective materials left inside the printer can trigger error 0xA9. Carefully inspect the printer and remove any remaining packaging materials or protective tapes causing interference.
3. Panel Encoder failure: A malfunction in the panel encoder can lead to error code 0xA9. Try restarting the printer, ensuring all connections are secure. If the problem persists, contact Epson support for further assistance.
4. Pickup Roller driving system overload: When the pickup roller’s driving system becomes overloaded, error 0xA9 may occur. Examine the pickup roller and its surrounding mechanism for debris or paper jams. Clear any obstructions and ensure the roller moves freely.
5. Cable or FFC disconnection: A disconnected cable or flexible flat cable (FFC) can trigger this error code. Inspect all the cables and connections between different components. If any disconnections are found, securely reconnect them.
For persistent or complex issues, it is advisable to consult the Epson support team or refer to the printer’s user manual for detailed troubleshooting steps.
| Printer Model | Epson XP-960 |
| Error Code | 0xA9 |
| Display On | PRINTER |
| Description and troubleshooting | STK LOAD POSITION excess speed error. Remaining protective material. Panel Encoder failure. Pickup Roller driving system overload. Cable or FFC disconnection. |
Key reset Epson XP-960
– Epson XP-960 Resetter For Windows: Download
– Epson XP-960 Resetter For MAC: Download
Check Supported Functions For Epson XP-960
If Epson XP-960 In Supported List
Get Wicreset Key
– After checking the functions that can be supported by the Wicreset software, if Epson XP-960 is supported, we will reset the waste ink as shown in the video below:
Contact Support For Epson XP-960
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