Epson WF-C5290BA Error 0x005B
The Epson WF-C5290BA printer sometimes encounters an error code 0x005B with the message “ASF (2nd) load position excess load error” displayed on the printer screen. This error occurs when the ASF (2nd) motor stops running during a printing operation.
One possible cause of this error is a paper jam. When paper gets stuck in the printer, it can cause mechanical issues and overload the mechanism, resulting in the motor stopping. In addition, a broken gear can also lead to this error message being displayed. Another potential cause is an encoder error, which can occur if the encoder scale that helps the printer determine the position of the print head becomes contaminated.
Furthermore, an encoder sensor failure or a motor failure can also lead to this error. The encoder sensor is responsible for detecting the position of the print head, so if it fails, the motor may stop working as well. Likewise, if the motor itself stops functioning properly, error code 0x005B may appear on the screen. Finally, a main board failure, which is responsible for managing the printer’s functions, can also trigger this error message.
To troubleshoot this error, first, check for any paper jams and remove the stuck paper carefully. Make sure to inspect the gears for any damage or breakage. Clean the encoder scale with a soft, lint-free cloth to remove any contaminants. If the problem persists, contact Epson customer support for further assistance. They may recommend checking the encoder sensor, motor, or main board, and provide guidance on how to resolve any issues.
| Printer Model | Epson WF-C5290BA |
| Error Code | 0x005B |
| Display On | PRINTER |
| Description and troubleshooting | ASF (2nd) load position excess load error. The ASF (2nd) motor stopped running in the middle of the operation. Paper jam. Mechanism overload. Broken gear. Encoder error. Contaminated encoder scale. Encoder sensor failure. Motor failure. Main board failure. |
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